Last Updated: April 20, 2015
We are strongly committed to protecting the privacy of your personal information. The policies below are applicable to the RadioTunes.com website ("Website") produced and maintained by Radio Now, LLC (collectively "Company" or "we", "us", or "our").
Information Collected and Stored
Unless you provide comments to the website, submit information to Company, or register for updates from Company, we do not collect any personally identifiable information from you. If you submit comments or information or register to receive updates or send us e-mail, we collect identifiable information about you and your authorized users such as your name, user ID, and email address and may collect telephone numbers, billing information, and demographic information such as age, gender and zip code. We also collect and store information that you enter into this Website or that you provide to any of our representatives, or in conjunction with requests for more information. Registration may also be required and Personal Information may also be collected if there are certain portions of the Website in which you specifically and knowingly provide such information, e.g. community postings (i.e., chat or bulletin boards, blog comments, if any). We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database.
In addition, when you interact with the Website, our servers may keep an activity log that does not identify you individually ("Anonymous Information"). Generally, this information is collected through "traffic data". We collect and store certain administrative and traffic information with each use of the service or Website including: source IP address, time of access, date of access, web page(s), software crash reports, type of browser used, session identification number, search terms, search results, access times and referring websites addresses.
Information Collected From Children
This is not a Website directed to children under the age of 13, and Company does not knowingly collect personal identifiable information from children under 13 years of age. If you are under 13 years of age you should not use this Website, and under no circumstance should you provide personally identifiable information to Company. If Company discovers that a child under the age of 13 has provided Company with personally identifiable information, Company will immediately delete that child's information from the Website.
How We Use Your Information
Customer Service and Feedback
We may use your Personal Information to provide customer service, track your compliance with the Website's rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information). In the event we plan to publicly post any of your Personal Information on a Website (as, for instance, a letter), we will request your permission to provide such posting.
Use of Anonymous Information
We use Anonymous Information to help us determine how people use parts of the Website and who our users are so we can improve our Website and ensure that it is as appealing as we can make it for as many people as possible. We also use Anonymous Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the Website. We may also use or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.
We have third party agents, subsidiaries, affiliates and partners, including AudioAddict, Inc., that perform functions on our behalf, such as hosting, billing, marketing, analytics, providing customer service, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Website.
We may share non-personal information with our partners and others from time to time. Examples of such non-personal information include the number of users who visited this Website during a specific time period. This information generally is shared in an aggregated form.
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public.
Steps Taken To Keep Personal Information Secure
The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Personal Information collected by our Website is stored in secure operating environments that are not available to the public. To the extent that you purchase something from the Website, we reveal only the last four digits of your credit card numbers when confirming your order to you. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. While we try our best to safeguard your Personal Information once we receive it, no transmission of data over the internet or any other public network can be guaranteed to be 100% secure.
Links To or From Another Website
Notice to European Users
Changes to This Policy
Opting Out or Correcting Information
You may always opt out of receiving future e-mail messages and newsletters from Company. We provide you with the opportunity to opt-out of receiving communications from us at the point where we request information about you. We also give you access to a broad range of information about your account to permit you to correct or update Personal Information that you have previously provided to us. To do so, send an email to firstname.lastname@example.org.
You may also visit the Network Advertising Initiative opt-out tool www.networkadvertising.org/choices in order to opt out of Internet-Based Advertising from participating companies.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of Company who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, send an email to email@example.com.
Controllers of Personal Information
The Data Controller for the website and any services provided is:
Radio Now, LLC PO Box 971 Denver, CO 80201, USA